Standardize | Centralize | Simplify
At Vox, we take complex business problems and design highly-customized solutions to automate call center workflow, improve agent productivity, and maximize client revenues.
Standardize
One standard open database system and interface for all functions.
Centralize
Centralize only relevant data for processing and on-demand reporting.
Simplify
Streamline the entire call process with automated scripting and repeatable procedures.
voxby thenumbers
We have the experience, reliability and proven results to make your contact center more profitable and productive.
20+
Years contact centertechnology management
92+
Countries worldwide
1000+
Clients
75000+
Phone numbers
9,000,000+
calls per day
10+
International language translations
100+
Partners
3000+
installations
280,000+
user agents
8,000,000,000+
Call minutes per year
The bottom line: We get results.
Our clients see a 15% minimum average increase in productivity and a 15% minimum average increase in revenue – all which is leveraged from our 99.9999% application uptime.
15%
Minimum Averageproductivity increase
15%
Minimum averageincrease in revenue
99.9999%